Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Can I build my own fairy garden?

Yes! Planters, fairies, gnomes and accessories can be purchased separately. We do combine shipping and do not charge a handling charge to keep shipping costs low.

Can you paint the planter crates any color?

Yes. Just message or email us and we will get as close to the color as possible. We purchase the paint colors through Behr paints and Rustoleum therefore, if you give us the paint code, we can match it.

Are plants included with your fairy gardens.

Plants are in our displays and can be purchased at festival sites only. We do not ship live plants! Please see the list of festival dates and times we will be participating in this year.

What are your planters made of?

We have resin, wood, glass and metal planters for sale. Please see individual items for pricing and sizes.

Do you ship outside the USA?

We ship world-wide.

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